Shipping policy
Shipping Policy
Order Processing Time
All orders are made to order. Please allow 2–5 business days for production before your order is shipped.
During high-demand periods (holidays, promotions), processing times may be slightly longer.
Shipping Times & Rates
Shipping times vary depending on your location:
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United States: 3–7 business days
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International: 7–15 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
Please note that these are estimated delivery times and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Delays
We are not responsible for delays caused by shipping carriers, customs clearance, or other factors outside our control. However, we will always do our best to assist you if any issue arises.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, you will be responsible for the reshipping cost.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that are marked as delivered by the carrier. If your package is lost in transit, please contact us and we will help you file a claim with the shipping carrier.
Contact Us
If you have any questions regarding shipping, feel free to contact us at [your email address].
By placing an order, you agree to this Shipping Policy.